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Frequently Asked Questions About Our Artificial Grass

Why choose Synthetic Turf Products?

What sets us apart from other suppliers is that we can guarantee that your turf will always look amazing. We provide a quality product and deliver it in a professional manner. Our factory-direct relationship provides a fast and reliable service that is second to none.

Is synthetic turf safe for our pets?

Yes. You will be pleased to learn that most of Synthetic Turf Products’ customers are pet owners. Aside from that, pet boarding facilities and humane societies use synthetic turf.

Will our pet hurt the turf?

No. It is commonly used for pet runs as an alternative to concrete or rock. Urine is not a problem as it absorbed and neutralized when you use the Fresh Fill infill system. The turf is also installed with extra spikes to secure it to the ground.

Will the turf fade?

Absolutely not! Our products have a UV protection coating and can endure the damaging effects of sun, heat, wind, and snow.

How long does the turf last?

The actual life expectancy is 15-25 years with a limited 8-year warranty.

Does the turf drain like regular turf or sod?

The drainage is very similar to natural turf. The turf backing has plenty of perforated holes allowing for water to drain vertically. The infill acts as a filter as well.

What about rain and snow? Or what about the summer sun?

We have installed turf in the mountains, where rain and snow drain very well with no issues of flooding. Our product can easily take even the hottest direct sunlight without damage.

Is the turf safe for our children to play on?

Studies reveal that children have fewer injuries when playing on artificial turf compared to other ground covers. Our artificial grass meets all state requirements for safety. The best part is when the kids are done playing on the turf; they don't itch like they do with regular grass.

Are we going to have a problem with weeds?

Occasionally, weed will try to come up on the edges near concrete. If that happens, spray the area with weed killer to stop the weed from coming up again.

What is the warranty?

Our synthetic turf comes with an 8-year limited factory warranty. For more information, give us a call!

What do you install the turf on?

We recommend installing the synthetic turf over at least two inches of decomposed granite if it is available in your area; if not, ¼ minus rocks or pea gravel is good.

Is it okay to put the turf on concrete?

Yes, but since water will have no place to drain, in a few years, you might get some mold underneath the synthetic turf.

Can we install the turf on top of sand?

No, we don't recommend installing it over sand because the sand will eventually shift causing "a wavy appearance" in the synthetic turf.

How do you maintain the synthetic turf?

Once a month or so (more often if you have a lot of trees or pets), you should clean the synthetic turf by using either a power leaf blower or a stiff-bristled hand broom. Brush or blow against the natural grain of the synthetic turf with the hand broom to make the blades of synthetic turf stand up.

How does the turf hold up to a digging dog?

Dogs rarely dig into synthetic turf and it is almost impossible for them (even the largest dogs) to dig through the turf.

How do you clean up after the dog?

Pick up the solids with your "pooper scooper" and then hose it down. This will typically clean and deodorize the synthetic turf. If there still is a strong smell, you can use Fresh Fill which will neutralize the ammonia in the urine.

What is going to stain the turf?

Very little will stain artificial turf, including oil, dog urine, weed killer, and chlorine.

How hot does the turf get in the summer?

Any possible heat from the synthetic turf will immediately dissipate when the direct sun is removed.

What happens if I want to remove the turf or take it with me when we move?

You can "peel" back the synthetic turf and roll it up to take with you. If you want to get underneath it to make an irrigation repair or for some other reason, just "peel" it back.

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